If you’ve done any traveling at all, you’re likely quite aware that customs

Xuất bản: 26/02/2021 - Cập nhật: 26/02/2021 - Tác giả: Chu Huyền

Câu Hỏi:

Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the correct answer to each of the questions.
If you’ve done any traveling at all, you’re likely quite aware that customs and etiquette differ from one culture to another: what may be perfectly innocuous in one place may be hideously offensive in another, and vice-versa. Granted, even if you haven’t traveled at all, you’re probably aware of the fact that certain types of behavior aren’t exactly acceptable in other countries: belching at the table may be a sign of gratitude in some places, but in most areas of North America and Europe, such a display will earn you a fair bit of ire. Whether you plan on traveling to any of the places listed below or just doing business with a foreign client, it’s important to educate yourself on the standards of politesse and etiquette beforehand - the last thing you want to do is offend someone with any ignorant, boorish behavior. Here’s how to be polite in different countries.
When dealing with Japanese clients, be sure to dress fairly conservatively, and make sure that you bow lower than they do upon meeting them. Accept gifts with both hands and open them later, not in front of the giver, and never blow your nose at the dining table. Avoid asking and answering direct questions: it’s better to imply rather than ask, and to answer with vagueness during conversations.
In Mexico, when meeting others, women should initiate handshakes with men, but all people should avoid making too much eye contact; that can be seen as aggressive and belligerent behavior. If sharing a meal with others, keep your elbows off the table and try to avoid burping at all costs. Keep your hands off your hips, and make sure you never make the “okay” sign with your hand: it’s vulgar.
In Kenya, when greeting someone older or of a higher status than yourself, grip their right wrist with your left hand while shaking it; it’s a sign of respect and deference. Do ask questions about their health, family, business etc. before getting to major topics, as skipping these niceties is seen as impolite. If sharing meals, do not begin eating until the eldest male has been served and starts to eat.
Turning down an alcoholic drink is considered terribly offensive in Russia, so it’s a good idea to fortify yourself with some greasy food before heading out for a meal with Russian or Ukrainian clients. Don’t smile at strangers or they’ll think you’re deranged, and when paying for items, place your money on the counter rather than trying to hand it directly to the cashier.
(Adapted from https://www.lifehack.org/)

Đáp án và lời giải

đáp án đúng: B

Accept gifts with both hands and open them later, not in front of the giver. (Hãy nhận quà bằng cả 2 tay và mở chúng sau chứ không mở trước mặt người tặng).

Đáp án và lời giải

đáp án đúng: C

Không để khuỷu tay khỏi bàn ăn ở Mexico.

Đáp án và lời giải

đáp án đúng: C

invigorate: một địa vị cao hơn

Đáp án và lời giải

đáp án đúng: D

avoiding handing money directly to the cashier: tránh trả tiền trực tiếp cho người thu ngân

Đáp án và lời giải

đáp án đúng: B

Hiểu được văn hóa của khách hàng là một tiêu chí quan trọng kinh doanh.

Chu Huyền (Tổng hợp)

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